Privacy Policy

Last updated: August 2026

This policy explains what information 41VPN processes when providing cross-border network acceleration and subscription services, why it is processed, and how users can manage related data. Please read the following terms before using the service.

Information Collected and Its Use

Creating a 41VPN account does not require an email address; a username and password are sufficient. The registration process therefore does not ask users to submit an email address. The account system processes usernames, authentication credentials, plan status, and traffic usage to identify accounts, enable sign-in, display subscription benefits, and calculate traffic usage.

When purchasing a subscription or traffic package, the system stores necessary order records, including order items, the amount due, payment channel, payment result, and processing status. This information is used to confirm payment, deliver the service, process refunds, resolve order disputes, and complete necessary accounting checks.

When visiting the 41VPN marketing website, the system may process page paths, referring pages, browser and device categories, error information, and aggregated traffic trends. Analytics are used to determine whether pages are operating properly, improve content structure, and investigate unusual requests. They are not used to build profiles of users' visits to international websites.

No-Logs Policy and Connection Data

41VPN does not record which websites users access through international routes, retain browsing content, search queries, or transmitted content, or create historical records that could reconstruct an individual's routine online activity.

Routine service operations do not retain connection logs long term. To maintain account usage calculations and service operations, the system may use necessary account status, traffic usage, and technical error information during processing, but it does not combine this information with access destinations to create browsing profiles. When users voluntarily submit a support ticket, 41VPN processes only the diagnostic materials they provide. Once the issue is resolved, the related materials are removed from the online support workflow and are not converted into long-term connection records.

Cookies and Local Storage

The website may use cookies or browser local storage to save sign-in status, interface language, necessary security markers, and page preferences. This data is used to maintain sessions, avoid repeated configuration, and keep the user panel working properly. After necessary storage is disabled, sign-in status, language choices, or some account functions may not remain available.

Identifiers used for analytics serve only operational analysis of the website. Users can clear cookies and local storage through their browser settings. After clearing them, related preferences and sign-in status must be configured again.

Payment Processing and Third-Party Services

41VPN supports Alipay, WeChat Pay, and USDT. Payments are processed by the relevant third-party payment channels, which may collect information required to complete transactions under their own rules. 41VPN receives the order identifier, payment status, amount, and result information needed to deliver the service. It does not store the complete authentication details of third-party payment accounts.

Each third-party payment channel applies its own privacy rules to data it processes independently. Users should review the terms displayed by the relevant channel before making a payment. 41VPN uses payment results only for order confirmation, after-sales support, refund reviews, and accounting checks.

Data Retention, Deletion, and Security

Account data is generally retained while the account remains active. Order records are kept for the period needed to complete payment reconciliation, refund processing, dispute resolution, and applicable compliance obligations. They are deleted or de-identified after those purposes end. Aggregated analytics are not used to identify specific accounts. Temporary technical records are cleared after security checks or troubleshooting is complete.

Users can sign in to the user panel and submit account data access or deletion requests through the support ticket portal. To prevent another person from acting on the user's behalf, verification of control over the current account may be required before processing. After account deletion is completed, data removed from online systems may remain briefly in rotating backups and will be overwritten through the backup update process. Order materials that must be retained by law are managed separately from routine account data.

41VPN uses access controls, transmission protection, and internal operating restrictions to reduce the risk of data misuse, loss, or unauthorized access. Users should also protect their usernames and passwords and submit a support ticket promptly if they notice unusual account activity.

Policy Updates

This policy may be updated in response to changes in product features, payment processes, legal requirements, or data-handling practices. The updated version will be published on this page, and the last-updated month at the top of the page will be revised. If a change materially affects user rights or the scope of data use, 41VPN will provide a prominent notice through the website or user panel. Users can review the updated policy again before continuing to use the service.